— How it works
A clear path from first call to go-live.
We get to know your operation before we set anything up, so the platform fits how your team actually works.
Initial enquiry
Send a demo request with a few details about your business. We'll reply to arrange a time to talk.
YouFill in the short form
Business consultation
A conversation about how you receive, ship, bill and hand over packages today, and where it gets difficult.
YouWalk us through your day
Platform demonstration
A live walkthrough of CourierOS on demo data, focused on the parts that matter most to you.
YouBring your questions and your team
Requirements assessment
We agree on locations, staff roles, rates, existing records to bring over and anything that needs custom work, then confirm the plan and pricing.
YouShare your rates and current records
Configuration and branding
We set up CourierOS with your logo, colours, domain, rates, locations and team accounts.
YouProvide your brand assets and review the setup
Training and onboarding
Your staff learn the system on their own setup before customers are invited in.
YouMake time for your team to train
Launch and ongoing support
You go live with us on hand. Afterwards, support continues according to your plan.
YouInvite your customers
Before we start
What's helpful to have ready.
None of this is needed for a first conversation, but it makes setup faster.
- Your logo and brand colours
- Your current shipping rates and fees
- Your locations and opening hours
- A list of staff and what each person handles
- Your existing customer records, if you plan to bring them over
- Your terms and conditions
→ Next step
See your operation running on CourierOS.
Tell us how your business works today. We'll walk you through the platform on demo data and map out what it would take to switch.