— How it works

A clear path from first call to go-live.

We get to know your operation before we set anything up, so the platform fits how your team actually works.

  1. Initial enquiry

    Send a demo request with a few details about your business. We'll reply to arrange a time to talk.

    YouFill in the short form

  2. Business consultation

    A conversation about how you receive, ship, bill and hand over packages today, and where it gets difficult.

    YouWalk us through your day

  3. Platform demonstration

    A live walkthrough of CourierOS on demo data, focused on the parts that matter most to you.

    YouBring your questions and your team

  4. Requirements assessment

    We agree on locations, staff roles, rates, existing records to bring over and anything that needs custom work, then confirm the plan and pricing.

    YouShare your rates and current records

  5. Configuration and branding

    We set up CourierOS with your logo, colours, domain, rates, locations and team accounts.

    YouProvide your brand assets and review the setup

  6. Training and onboarding

    Your staff learn the system on their own setup before customers are invited in.

    YouMake time for your team to train

  7. Launch and ongoing support

    You go live with us on hand. Afterwards, support continues according to your plan.

    YouInvite your customers

Before we start

What's helpful to have ready.

None of this is needed for a first conversation, but it makes setup faster.

  • Your logo and brand colours
  • Your current shipping rates and fees
  • Your locations and opening hours
  • A list of staff and what each person handles
  • Your existing customer records, if you plan to bring them over
  • Your terms and conditions

→ Next step

See your operation running on CourierOS.

Tell us how your business works today. We'll walk you through the platform on demo data and map out what it would take to switch.