— Platform
One platform for the whole operation.
CourierOS connects the work your team does every day, from receiving a package to closing out the payment, with a dashboard that keeps your customers informed.
Package management
Know where every package is.
Each package gets one record from the moment it's received, with a clear status your team and your customer both see.
- Receiving and check-in with barcode or phone-camera scanning
- Status tracking through each stage, with a full history
- Manifests to group packages for each shipment
- Pre-alerts so customers tell you what's coming
Illustrative · demo data
Customer experience
Give customers their own dashboard.
Customers sign up online, get their shipping details and follow their packages themselves, all under your brand.
- Online sign-up with a personal mailbox number and shipping address
- Package tracking with a clear timeline for each shipment
- Invoices and history in one place
- Works on any phone and can be added to the home screen
Illustrative · demo data
Billing and payments
Invoices that match the packages.
Billing lives on the same record as the package, so what's owed and what's been paid is never a guess.
- Invoices linked to packages, with PDF copies
- Payment records for cash, card and bank transfers
- Balances visible to staff and customers
Illustrative · demo data
Locations and delivery
Run more than one location.
See what's at your warehouse, in transit and at each branch, and handle deliveries as well as pickups.
- Multiple branches and pickup locations
- Transfers between locations, recorded as they happen
- Delivery requests from customers, tracked to completion
Illustrative · demo data
Staff and permissions
The right access for every role.
Add your team and decide what each person can see and do. Permissions are enforced by the system, not just hidden on screen.
- Staff accounts with editable roles
- Location-based access for branch staff and partners
- Activity history showing who did what, and when
Reporting and communication
See how the business is doing.
Daily numbers at a glance, and customers kept up to date automatically.
- Sales and volume reports by day, week, month or custom range
- Data export to spreadsheets
- Automatic emails as packages move
- Website chat with instant answers to common questions and handover to your team
Illustrative · demo data
Roadmap
What's live, and what's next.
Everything above is available today. These are the things we're working on, and timelines will be shared as they're confirmed.
WhatsApp notifications
Package updates sent to customers on WhatsApp, alongside email.
Online card payments
Customers paying invoices by card from their dashboard, subject to payment providers in your market.
iOS and Android apps
Native apps for customers, building on today's mobile dashboard.
→ Next step
See your operation running on CourierOS.
Tell us how your business works today. We'll walk you through the platform on demo data and map out what it would take to switch.