— Solutions

Shaped around how your business moves packages.

CourierOS was built inside a working courier. Here's how it can support different kinds of logistics businesses. We'll confirm the fit for yours during a consultation.

Independent couriers

Look as organised as the big players.

For couriers who receive packages for customers and hand them over at a counter or by delivery.

Common challenges

  • Records kept in spreadsheets and notebooks
  • Staff time spent answering "where's my package?"
  • Payments hard to reconcile

How CourierOS helps

  • One record per package, from receipt to collection
  • Customers track packages in their own dashboard
  • Invoices and payments tied together

Freight forwarders

Shipments, manifests and billing on one record.

For businesses moving goods from overseas suppliers and stores to customers at home.

Common challenges

  • Manifests and invoices prepared separately
  • Little visibility once goods leave the warehouse

How CourierOS helps

  • Manifests built from packages already in the system
  • Clear status at every stage of the journey
  • Warehouse connection where your provider supports it

Package consolidators

Many small packages, no mix-ups.

For businesses that receive high volumes of small parcels for many customers.

Common challenges

  • Matching parcels to the right customer
  • Unclaimed or unidentified packages

How CourierOS helps

  • Personal mailbox numbers to identify every customer
  • Fast scanning at check-in
  • Pre-alerts so you know what to expect

Regional shipping companies

Several locations, one view.

For operations spread across more than one branch or town.

Common challenges

  • Calling each branch to find out what's there
  • Transfers between locations going unrecorded

How CourierOS helps

  • Live counts for every location
  • Transfers recorded as they happen
  • Branch staff see only their own location

Growing logistics operations

Add people and places without losing control.

For businesses hiring staff, opening branches or working with delivery partners.

Common challenges

  • Everyone having access to everything
  • No record of who changed what

How CourierOS helps

  • Roles and permissions for each team member
  • Activity history on every package
  • Reports to track growth

CourierOS is in daily use at a courier and freight forwarding business. Other business types above are ones we've designed for; we'll talk through your specific workflow before recommending a plan.

→ Next step

See your operation running on CourierOS.

Tell us how your business works today. We'll walk you through the platform on demo data and map out what it would take to switch.